My client is asking for a refund. What are my options?

A step-by-step guide with every tool you need, embedded right where you need it.

Stressful

Takes about 20 minutes to work through

What does your contract actually say about refunds, revisions, and deliverable acceptance?

The dispute is resolved formally. Use this experience to tighten your contract clauses for the next project.

Related situations

My client won't pay. What do I do?

Should I take this client? A decision framework.

Issue refunds and credit notes tied to original invoices

Assemble plain-English contract clauses for scope, payment, IP, and more

Lightweight local CRM for invoice status, aging, and CSV export